Actuarial Jobs:Britam Claims Analyst


Claims Analyst Job Opportunities at Britam, Kenya

Job purpose

  • Processing and payment of general insurance claims

Claims Analyst Job Key responsibilities in Kenya

  • Review the policy to determine which charges are eligible for reimbursement
  • Monitor and ensure that the key interfaces adhere to the set claims handling standards and escalate non adherence to the management
  • Maintain a register of claims to be recovered
  • Adjust and maintain correct claims reserves
  • Generate monthly reports on all the claims processed
  • Verify and update information on submitted claims
  • Attend to client queries on claims
  • Analyse claims supporting documents to establish liability
  • Perform any other duties as may be assigned from time to time

Key Performance Measures

Knowledge, experience and qualifications for Claims Analyst Jobs in Kenya

  • Bachelors’ degree in Commerce, Insurance option
  • 2-4 years’ experience in claims processing
  • Professional qualification in Insurance (ACII, AIIK)
  • Knowledge and experience in the insurance sector


  • Knowledge of insurance concepts
  • Knowledge of general insurance claims processes and procedures
  • Knowledge of insurance regulatory requirements

Core competencies

  • Communication skills
  • Building Relationships
  • Focuses on the Customers
  • Develops Self
  • Solves Problems


How to Apply

Click here to apply