Team Leader Pensions – Head Office Job at APA Insurance

Purpose

• This position is responsible for the efficient servicing of pension business.

Pensions Team Leader Job Primary Responsibilities

• Checking policy documents, endorsements and agreements with service providers and approving membership certificates or other official documents in line with the company’s process
• Setting up pension schemes and ensuring that they are registered with RBA and KRA
• Following up monthly remittances by clients as per regulators
• Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients.
• Addressing reconciliation issues in liaison with the finance department;
• Allocating incoming mails amongst team members and ensuring they are worked on within the agreed turnaround times;
• Complying with statutory, regulatory and internal control processes at the business units;
• Responsible for timely renewal invitations, processing of payments and confirmation done by the team as per the SLA;
• Participating in company CSR and brand building activities in liaison with other departments;
• Responsible for filing returns with the regulators
• Safe keeping of company documents records information and any moveable asset assigned to the section
• Provide leadership in servicing the schemes ensuring that any queries are responded to promptly
• Responsible for timely returns with the regulators
• Preparing and reviewing the trust deed trust rules policy documents and investment policy statements.
• Filing timely policy statement for each scheme and ensuring that company and schemes are adequately protected

Generic Duties

• Prepare and monitor monthly and annual budgets for the respective teams through weekly, monthly and quarterly production reports and targets.
• Entrench performance based appraisal of staff in line with their set KPIs and departmental targets.
• Participate in company CSR and brand building activities in liaison with other departments
• Train, coach and mentor staff in order to improve performance and cohesion within the department
• Participate in company meetings
• Provide management with the necessary report
• Managing stakeholders relationship as detailed in the manual
• Attending quarterly trustee meetings
• Providing information required by both internal and external auditor to ensure complete and efficient with process
• Reviewing and processing benefits as per regulations and expected guidelines
• Approving system settlements within allocated approval limits
• Managing clients statements ensuring their timely accurate generated and delivery to them

Academic Qualifications for Pensions Team Leader Job

• Bachelor’s degree in Insurance/Actuarial Science or an equivalent.

Professional Qualifications

• Progress in ACII/AKII

Experience

• At least 6 years relevant experience.

Skills and Attributes

• Leadership skills
• Time management skills
• Good negotiation skills
• Underwriting expertise
• Interpersonal and Communication skills

How to Apply

If you wish to apply for this position, please email a detailed CV and cover letter to [email protected] demonstrating why you would be the ideal candidate against the stated roles, responsibilities, knowledge, experience, and personal competencies. The deadline for applications is 31st August 2016.