Actuarial Science Jobs in Kenya


Team Leader Pensions – Head Office Job at APA Insurance


  • This position is responsible for the efficient servicing of pension business.

Pensions Team Leader Job Primary Responsibilities

  • Checking policy documents, endorsements and agreements with service providers and approving membership certificates or other official documents in line with the company’s process
  • Setting up pension schemes and ensuring that they are registered with RBA and KRA
  • Following up monthly remittances by clients as per regulators
  • Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients.
  • Addressing reconciliation issues in liaison with the finance department;
  • Allocating incoming mails amongst team members and ensuring they are worked on within the agreed turnaround times;
  • Complying with statutory, regulatory and internal control processes at the business units;
  • Responsible for timely renewal invitations, processing of payments and confirmation done by the team as per the SLA;
  • Participating in company CSR and brand building activities in liaison with other departments;
  • Responsible for filing returns with the regulators
  • Safe keeping of company documents records information and any moveable asset assigned to the section
  • Provide leadership in servicing the schemes ensuring that any queries are responded to promptly
  • Responsible for timely returns with the regulators
  • Preparing and reviewing the trust deed trust rules policy documents and investment policy statements.
  • Filing timely policy statement for each scheme and ensuring that company and schemes are adequately protected

Generic Duties

  • Prepare and monitor monthly and annual budgets for the respective teams through weekly, monthly and quarterly production reports and targets.
  • Entrench performance based appraisal of staff in line with their set KPIs and departmental targets.
  • Participate in company CSR and brand building activities in liaison with other departments
  • Train, coach and mentor staff in order to improve performance and cohesion within the department
  • Participate in company meetings
  • Provide management with the necessary report
  • Managing stakeholders relationship as detailed in the manual
  • Attending quarterly trustee meetings
  • Providing information required by both internal and external auditor to ensure complete and efficient with process
  • Reviewing and processing benefits as per regulations and expected guidelines
  • Approving system settlements within allocated approval limits
  • Managing clients statements ensuring their timely accurate generated and delivery to them

Academic Qualifications for Pensions Team Leader Job

  • Bachelor’s degree in Insurance/Actuarial Science or an equivalent.

Professional Qualifications

  • Progress in ACII/AKII


  • At least 6 years relevant experience.

Skills and Attributes

  • Leadership skills
  • Time management skills
  • Good negotiation skills
  • Underwriting expertise
  • Interpersonal and Communication skills


How to Apply

If you wish to apply for this position, please email a detailed CV and cover letter to [email protected] demonstrating why you would be the ideal candidate against the stated roles, responsibilities, knowledge, experience, and personal competencies. The deadline for applications is 31st August 2016.