After Sale Services Technicians Jobs in Kenya

127

Job Title: After Sale Services Technicians
Department: Operations
Reports To: After Sales Service Manager
Location: Embu, Machakos, Meru, Naivasha
Duties and Responsibilities
• Ready to work on night shift or early morning shift even weekends
• Antenna installation, cable networks installation, coaxial cabling connections and installations.
• Routine maintenance and repair of electronic gadgets
• Collect customer inquiries, explain product function and resolve problems
• Work with the customers to ensure they are properly serviced
• Provide onsite service to customers as designated
• Project a professional company image through effective services to customer.
• And any other work given by the supervisor/management
Skills and Competencies:
• Clearly demonstrate location awareness of area of posting and its environs
• Excellent communication skills (verbal and written)
• Strong interpersonal skills
• Prior experience in customer service
• Must be a resident or ready to stay in Naivasha or Meru and the environs
• Flexibility with regard to work schedule
• Intermediate computer proficiency and IT skills
Education / Experience:
• A degree or diploma from a recognized institution or certificate with experience.
• Basic understanding of electronic engineering is a must
• A minimum of 1 years’ experience
• Sales or customer service experience will be added advantage.
How to Apply
Note: Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to [email protected] Interviews will be done on a rolling basis until the position is filled.
Only shortlisted candidates will be contacted.

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