CBA Job Vacancy : Business Development Manager


Business Development Manager – Coast Region Job at Commercial Bank Of Africa, Kenya
Department: Personal Banking
Reports To: Head Of Retail Sales
Job Purpose Statement
To deliver profitable business growth targets of Personal Banking products and services to a defined market segment through the workplace banking value proposition [email protected] entails creation of opportunities for bulk business by signing up those with a corporate relationship with CBA.
This incorporates strong personal drive in prospecting and acquiring new [email protected] schemecompanies, pursuing incremental business within the existing portfolio, managing customerexpectations to sustain business relationship and providing business advice that will benefitthe client.

Key Responsibilities & Percentage Time Spent

  • Growth in business volumes (deposits and loans/advances), customers and customeraccounts (40%)
  • Establish new Personal banking business relationships with Corporate, SME &
  • Institutional Banking customers (20%)
  • Management of scheme customer expectations and relationships (20%)
  • Minimization of exposures to and impact of risks assisted with KYC, AML and portfoliomaintenance (10%)

Competence Requirements

  • Selling skills to grow customer numbers and customer product uptake
  • Strong negotiation skills to effectively close [email protected] scheme sign up for companies turnover of Kes.1 B and below with a full time employee numbers sales by spotting and meeting customer needs through selling Bank
  • Business Development Skills to achieve business development objectives with net growth in assets-Kes 200 M to 700 M and/or liabilities-Kes.100 M to 200 M per annum
  • Cross-sell other products like credit cards, Childrens account and other PB productssale performance records and meet the set sales targets as per
  • Planning & organizing skills for effective time utilization in achieving the objectives ofthe position.
  • Interpersonal skills to create and maintain relevant business networks; and to effectively communicate with and manage customer expectations external), and other stakeholders who impact performance. (internal and
  • Excellent verbal, written and communication skills
  • Relationship management skills to effectively perform Account Relationship in a manner that consistently achieves high quality
  • Sales and negotiation skills to prospect and close business
  • Knowledge of Personal Banking products benchmarks.
  • Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
  • Networking skills to effectively leverage on relationships that will enhance customer acquisition and retention.
  • Self-motivated and Result oriented, and able to deliver within deadlines.
  • skills to be able to make preliminary judgment on

Qualifications And Experience Requirements

  • University Degree in – Upper 2nd Class or equivalent.
  • At least 4 years banking experience, 2 of which must be in Sales and Relationship management role.
  • Proficiency in use of Microsoft Office Packages

How to Apply

Click here to apply