Chai Sacco Branch Marketing Officers Jobs-September 2015


Chai SACCO Society Ltd is a leading deposit taking Savings and Credit Co-operative Society Ltd with nationwide membership.

The SACCO has two fully pledged branches in Nairobi and Litein, and a marketing Office in Mombasa.

We are looking for self-driven and results-oriented persons to fill the following positions:-

Job Title: Branch Marketing Officers

Department: Branch Operations

Position reports to: Branch Manager

Position Supervises: Sales Representatives

Purpose of the Job: To support the Branch Manager in implementing marketing strategies of the organization at the branch level

Main Duties and Responsibilities:

The duties and responsibilities are outlined as follows;

Operational Roles and Responsibilities

  • Implement all marketing and business growth strategies
  • Sell and market all Sacco products
  • Coach, train and supervise the Sales Representative to ensure targets are met.
  • Collection of competitor’s intelligence and reporting of the same to Branch Manager.
  • Keep in safe custody all marketing materials i.e. brochures, banners, tapes etc
  • Preparation of monthly business report for the area
  • Participate in trade fairs, marketing promotions, road shows and any other publicity campaign as may be assigned and providing reports on the same
  • Liaison office in charge of ensuring that information is disseminated to members on time
  • Carry out customer survey and ensure customer service is up to the standard.
  • Pass Sacco information to the customers on any new policies that may be implemented
  • Visit clients to get complaints/comments and handling complaints at the field level
  • Perform any other duty as may be assigned from time to time

Key Result Areas:

  • The accountability areas are as follows
  • Improved customer satisfaction
  • Increased market share
  • Comparative analysis of markets trends
  • Efficient marketing strategies for all the Sacco’s products and services

Knowledge and Skills Required:

The jobholder must possess;

  • A Bachelors degree in marketing or related field
  • A minimum four years progressive working experience in a dynamic service organization.
  • Proven track record in implementing marketing successful programs.
  • Business savvy.
  • Creative and innovative.
  • Excellent communication, influencing and presentation skills.

How to Apply

Interested candidates who meet the set criteria may submit their applications with a detailed CV, copies of their certificates & national ID, and names and contacts of three referees, expected remuneration and daytime telephone contacts in a cleared marked envelope “APPLICATION FOR ……” to: The Chief Executive Officer,
Chai SACCO Society Ltd,
KTDA Plaza, 4th Floor,
P.O. Box 278-00200,
Nairobi. Application deadline: Wednesday, 23rd September 2015. Only short-listed candidates will be contacted. Chai Sacco is an equal opportunity employer.