Commercial Bank Card Business Relationship Manager Job in Kenya


Job Description

Vacancy: Relationship Manager – Card Business

Job Type: Full time


Location: Nairobi

Reports To: Director – Business Dev.

Overall Supervision: Business Development

Key Relationships:

Senior Manager – Card – Liaison

Direct Reports to this Position: None

Company Description: Leading medium-sized commercial bank that caters to both individuals and corporate clients.

Job Purpose: Responsible for growth and turnaround of Card Business. Marketing the bank’s Visa Gold Golf Card.

Knowledge, Skills, Qualifications and Experience required for this Role

  • Graduate
  • At least 3 years similar experience in a Banking Environment.
  • Competencies required for this Role
  • Knowledge in card Business
  • Marketing
  • People skills
  • Must know how to play golf and have a network of people playing golf.
  • Additional qualities:
  • Computer literate – working knowledge of Microsoft office packages and banking information systems.
  • Professional – follows instructions, responds to management direction, takes responsibility for own actions
  • Time management – uses time efficiently. Meets productivity standards, works quickly and completes work in a timely manner.
  • Quality – demonstrates accuracy and thoroughness, monitors own work to ensure quality
  • Problem solving – identifies and resolves problems in a timely manner. Gathers and analyses information to make decisions, supports and explains reasoning for decisions taken
  • Interpersonal skills – treats other with respect and consideration regardless of their status or position.
  • Oral, Written communication & Report Writing skills
  • Fluent in English and Swahili.
  • Speaks clearly and persuasively.
  • Listens and gets clarification, responds well to questions.
  • Writes clearly and informatively, edits work before presenting it, presents numerical data effectively and is able to read and interpret written information.
  • Good understanding of banking operations


  • Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.
  • A natural forward planner who critically assesses own performance.
  • Mature, credible. Reliable, tolerant, and determined.
  • Emphatic communicator, able to see things from the other person’s point of view.
  • Well presented and businesslike.
  • Able to get on with others.

How to Apply

Applications letters and detailed CV are to be sent by email to [email protected] marking the subject as “Relationship Manager 1823″, Your Full name & Phone number.
If you don’t follow these instructions, your application will not go through.