Customer Support Assistant Job in Kenya

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Zaman Enterprises is a Business Process Outsourcing company based in Nairobi, Kenya.
We seek to recruit a dynamic and result oriented individual to fill in the position of a customer support assistant.
The successful candidate will be responsible for assisting customers by providing product and service information, solving problems through email, live chat and telephone.
Location: Roysambu, Nairobi

Education and Skills:
• Diploma or Degree in relevant field.
• Good oral communication skills. Ability to speak fluent English is vital.
• Good written communication skills. The successful candidate must be able to write Standard English without grammatical errors.
• Willingness and ability to be assigned duties any time of the day. Working on night shifts is the norm rather than the exception for this position.
• Computer literate. The candidate must have experience using computers and the internet. They should be conversant with the Microsoft Office Suite, especially MS Word 2007, MS PowerPoint 2007 and MS Excel 2007 applications.
• A fast leaner. Willingness and ability to learn and apply new ideas quickly is vital.
• Ability to multitask is highly desirable.
The monthly remuneration is Ksh 20000.
How to Apply
If you are interested in this position, please send a detailed CV and cover letter to [email protected]

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