Data and ICT Officer job at ICAP Uganda


Job Title: Data and ICT Officer (Entry Level Jobs)
Organisation: International Center for AIDS Care and Treatment Programs (ICAP)
Funding Source: United States Centers for Disease Control and Prevention (CDC)
Duty Station: Kampala, Uganda

About US:
The International Center for AIDS Care and Treatment Programs, ICAP at Columbia University is an international non-profit organization that aims to ensure the wellness of families and communities by strengthening health systems around the world.

ICAP is working in partnership with the United States Centers for Disease Control and Prevention (CDC) to conduct Population-based HIV Impact Assessments (PHIA) in specific PEPFAR-supported countries. Each PHIA will define the status of the national HIV epidemic, guide allocation of resources based on evidence, and integrate capacity building of country stakeholders in the design, conduct, analysis, and use of PHIAs.

ICAP, in partnership with the Ministry of Health (MoH) and the Centers for Disease Control and Prevention (CDC), is planning to conduct a PHIA to estimate the population-level impact of the national HIV prevention, care and treatment programs in Uganda. In addition to providing important programmatic information to the MoH and relevant stakeholders, this assessment of the national HIV program is of great value to HIV researchers and public health experts around the world.

Job Summary: The Data and ICT Officer will be responsible for in-country management, storage, and security of data, as well as other technical aspects of the population-based surveys conducted on tablets. The incumbent will work to ensure delivery of clean, high-quality survey data and troubleshoot possible ICT challenges during data collection.

Key Duties and Responsibilities:
• The job holder will attend in-country meetings on data management and security and facilitate consensus on data architecture plan
• Work closely with NY-based Lead SI Advisor and regional ICT Specialist to conduct testing of ODK tablet forms
• Regularly troubleshoot platform-level technology issues that may arise with tablets under the guidance of the NY-based Data Manager and regional ICT Specialist.
• Identify and resolve potential connection issues with mobile operators using mobile data devices.
• Help identify and resolve potential connection issues within the survey team (e.g., from tablets to a group router, from lab equipment to tablets, etc.).
• The incumbent will troubleshoot database issues
• Carry out daily data quality control checks under guidance of NY-based Data Manager and regional ICT manager
• Offer remote technical support by phone or through remote access of tablets used during survey.
• Provide in-person technical support on ad-hoc basis for field teams.
• Provide technical assistance to MOH ICT team to obtain and maintain local copy of survey data
• Install application updates under guidance of NY-based Data Manager and regional ICT Specialist
• Coordinate replacement of damaged or lost equipment.
• Regularly report and send damaged equipment for repair.
• Control and maintain an active inventory of tablets and other ICT equipment.
• Troubleshoot basic network configuration issues on IP-enabled lab equipment.
• Troubleshoot basic software issues for the satellite and lab databases
• Help troubleshoot any software and connectivity issues with PIMA machines and Alere server
• Provide ICT support for ICAP Uganda office operations
• Perform other related duties as directed.
• Periodic domestic travel to troubleshoot technical data collection issues (requiring overnight stay of up to two days).

Qualifications, Skills and Experience:
• The ideal candidate for the Data and ICT Officer vacancy must hold a Bachelor’s degree in Computer Science, Information Technology, Informatics, Engineering, or related field.
• At least two years of related experience managing and working directly with health informatics applications and databases from large research studies.
• Significant experience conducting data quality checks and producing data collection monitoring reports.
• Proven experience in using and troubleshooting electronic data collection tools, especially tablets.
• Detailed knowledge and understanding of cloud-based data storage service offerings.
• Basic understanding of TCP/IP protocol suite.
• Extensive experience in providing remote assistance (e.g., from a central office location) to public health teams working in the field.
• Demonstrated and successful experience managing large, population-based survey data.
• Demonstrated experience in resolving IP-level connection issues, IPv4 sub-netting, etc.
• Significant experience in working with mobile telecommunications technologies (GSM, 3G/4G, etc.), mainly in disconnected mode.
• Strong writing and verbal communication skills.
• Prior experience working with issues relating to HIV/AIDS.

How to Apply:
All suitably qualified and experienced candidates should submit their applications, including a detailed Curriculum Vitae (CV) and cover letter to: [email protected]
Please clearly indicate position being applied for in the subject line and do not attach certificates

Deadline: 15th November 2015.