Debt Collector Jobs in Nairobi (45K)


Our client is a leading food products distribution company in Kenya. They seek to hire a diligent, organized debt collector to follow up on delayed payment on behalf of the company.

Location: Nairobi
Salary: 45k

Debt Collector Job Responsibilities

  • Keep track of assigned accounts to identify outstanding debts
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status, by calling and visiting.
  • Negotiate payoff deadlines or payment plans
  • Handle questions or complaints from the customers
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update accounts status and database regularly and give reports
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with legal requirements always and when legal action is unavoidable
  • Record and update full and complete account information to aid in account resolution.
  • Follow up on promise to pay and payment commitment accounts to ensure a positive resolution and client satisfaction

Requirements for the Debt Collector Job

  • Proven experience as debt collector for 2-3years
  • Experience in working with targets and tight deadlines
  • Knowledge of relevant legal requirements
  • Working knowledge of MS Office and databases
  • Excellent communication and people skills
  • Great negotiating and persuading skills
  • Ability to be polite and compassionate without lacking confidence and persistence

How to Apply

If you are up to the challenge, possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Debt Collector) to [email protected] before 7th April, 2017.