Direct Pay Online Jobs in Kenya(2 Vacancies)

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Direct Pay Online Country Manager Career 2017

 

Job Ref: PD/CM/2

Our client Direct Pay Online provides online reservations payment solutions to regional Africa’s hospitality industry with global operations.

They are looking for a Country Manager to be based in Nairobi, Kenya office. S/he will be responsible for leading Direct Pay Online sales operation within the country or market. 

Key Competencies (Who)

  • Strong communication skills both verbal and written
  • Ability to supervise a team
  • Experience in activity, task and sales reporting
  • Proven customer relations skills
  • Understanding of the importance of after-sales follow up
  • Proven track record in frontline sales and CRM system management
  • Excellent face-to-face presentation skills
  • Must be very energetic and thorough
  • Confidence, enthusiasm and persuasive in nature
  • Excellent organisational skills
  • Good time-management skills
  • The motivation to work without supervision
  • The ability to work under pressure and able to meet deadlines
  • Possess a sense of Responsibility, Leadership and Innovation

Core Skills

  • Working knowledge of hospitality, travel or e-commerce industries – travel management background preferred
  • Optional background in insurance, banking or software/system support will be considered relevant (but not vital)
  • Minimum 5 years’ background in sales with senior level sales experience
  • Understanding of Office System including Excel & Powerpoint
  • Experience with CRM system for lead & pipeline planning & reporting desirable
  • Experience of Res Systems, Virtual Card services (Booking.com, Expedia) & online channel management would be a distinct advantage
  • Fluent sales presenter

Job Responsibilities (How)

  • To compile & share country sales program with Regional Sales Manager and Head of Sales, agree targets and implement the sales activity calendar
  • To execute and report on the agreed sales program
  • To follow the company sales procedures

Main Tasks (What)

  • Agree personal & team sales targets, plan, initiate and execute sale meetings
  • To manage own & oversee Kenya Sales team meeting schedule & follow up with clients each month, face-to-face, by Skype and phone calls to generate new sales and support existing clients
  • Manage new accounts and ensure adequate after sales relationship management
  • To take the lead in dormant account reactivation and ongoing client revenue management meetings
  • To assign sales rep responsibilities for specific sales projects & shared marketing campaigns
  • To ensure that post event follow up campaigns implemented by sales team in a timely & effective manner (proposals sent & tele-sales follow up)
  • To oversee and participate in Customer Support activities as requested by Customer Support & Operations
  • To vet all requests for new accounts (Know Your Customer -KYC, Closed Won) with recommendations to Regional Sales Manager or Head of Sales once approval – ready
  • To understand & operate the company Customer Relationship Management system.
  • To prepare and present weekly sales reports to the Regional Sales Manager and Head of Sales, based on sales targets, activities and achievements, deadlines and market intelligence
  • To participate in sales roadshows, workshops, client exhibitions and events as directed by Sales and Marketing departments

Remuneration

An attractive salary is on offer dependent on skills, qualifications and experience.

How to Apply

To apply, send your updated CV in word format with an application letter demonstrating how your skills, experience and qualifications are transferrable to the role. All documentation is to be emailed to [email protected] quoting  the Job Reference in the subject header of your mail. Please note only short listed candidates will be contacted

Direct Pay Online Airline Sales Manager

Our client Direct Pay Online provides online reservations payment solutions to regional Africa’s hospitality industry with global operations.

They are looking for an Airline Sales Manager to be based in Nairobi, Kenya office. S/he will be responsible for leading Direct Pay Online airline sales and customer relationship portfolio and grow volumes within the airline market.

Key Competencies (Who)

  • Excellent English – both written and verbal
  • Strong communication and people management skills
  • Intelligent, pro-active, quick thinker accustomed to interacting with top level airline executives, commercial managers, digital managers and reservation staff
  • Technology proficient (knowledge of airline booking engines & reservations systems an advantage)
  • Reliable, trustworthy and aware of the need for integrity and compliance (internal & external)
  • Experience in activity, task and sales planning & reporting
  • Proven customer relations skills
  • Understanding of the importance of after-sales follow up and customer relationship maintenance
  • Proven track record in frontline sales and understanding of Customer Relationship Management(CRM) system management
  • Excellent face-to-face presentation skills also comfortable with Skype presentations
  • Must be very energetic and thorough
  • Confidence, enthusiasm and persuasive in nature
  • Excellent organisational skills
  • Good time-management skills
  • Highly motivated self-starter
  • The ability to work under pressure and able to meet deadlines
  • Possess a sense of Responsibility, Leadership and Innovation

Core Skills

  • Working knowledge of airline system management & commercial aviation
  • Minimum 5 years’ background in sales comprising senior level sales experience. 3 years’ experience in should be at one or more of the following sectors:
    • Airline, Travel Agency or Technology (airline experience preferred)
  • Understanding of MS Office including Excel & Powerpoint
  • Experience with Customer Relationship Management(CRM) system for lead & pipeline planning & reporting
  • Fluent sales presenter

Job Responsibilities (How)

  • To compile & share airlines sales program under supervision of the Head of Sales, agree targets and implement the airline sales, events & customer support activity calendar
  • To execute and report on the agreed sales program
  • To follow the company sales procedures

Main Tasks (What)

  • Agree personal & market sales targets, plan, initiate and execute sale meetings
  • To manage own schedule & follow up with clients each month, face-to-face, by Skype and phone calls to generate new sales and support existing clients
  • Manage new accounts and ensure adequate after sales relationship management
  • To take the lead in dormant account reactivation and ongoing client revenue management meetings
  • To support all markets to attract and close sales with regional airlines and follow up with after sales support
  • To travel to all markets to support Regional and Country Management with Airline related sales & support opportunities & challenges
  • To oversee and participate in Customer Support activities as requested by Customer Support & Operations
  • To vet all requests for new accounts (Know Your Customer- KYC, Closed Won) with recommendations to Head of Sales once approval – ready
  • To understand & operate the company CRM
  • To prepare and present weekly sales reports for the Group Head of Sales, based on sales targets, activities and achievements, deadlines and market intelligence
  • To participate in sales roadshows, workshops, client exhibitions and events as directed by Sales and Marketing departments

Other Duties:

  • The Airline Sales Manager will be expected to fulfill other duties and cover other markets and sectors on an ad-hoc basis according to the needs of the Sales Team and Customer Support and as directed by the Group Head of Sales or other Direct Pay Online Senior Management
  • The Airline Sales Manager will be required to work overtime and over weekends at times according to the demands of the job; the job will involve a lot of travel both within Africa and possibly internationally to target new sales opportunities and close/win accounts

Remuneration

An attractive salary is on offer dependent on skills, qualifications and experience.

How to Apply

To apply, send your updated CV in word format with an application letter demonstrating how your skills, experience and qualifications are transferrable to the role. All documentation is to be emailed to [email protected] quoting  the Job Reference in the subject header of your mail. Please note only short listed candidates will be contacted

 

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