Dotsavvy Africa Jobs : Social Media Community Manager


The Social Media Community Manager will help to build and actively cultivate online communities of consumers

across multiple social media channels for Dotsavvy’s clients. The position will be responsible for implementing

content plans and serving as the active brand voice for our clients brands. The person in this role has the ability

to engage consumers through appropriate conversation as well as provide support as needed.

This person should have excellent writing skills, be able to think on their feet and have extreme attention to

detail. Each client social community has its own tone and social media guidelines that need to be carefully


Job Description

 Post social media content on appropriate social channels according to provided marketing plans.

Content may be posted on Facebook, Twitter, Instagram, YouTube, etc

 Actively manage communities for our clients brands including answering consumer questions for our

clients brand as well as engaging with user generated content for our clients brands

 Seek out digital influencers and actively engaged consumers to inspire and motivate them to share

information and talk about our clients brands

 Participate in real time social media community conversations on behalf of our clients brands

 Assist the rest of the Dotsavvy team in conducting research and analytics for our clients brands

 Provide insights gained from social media community interaction to the internal the Account

Management team

 Proactively identify opportunities in user generated content for our clients brands

 Be the gatekeeper for all content – ensuring all content is proofread, approved and applicable before


 Track key performance indicators (KPIs) to ensure that client brand campaigns are tracking


 Be the agency “go-to” for all social media platform news, as to help inform all teams of any platform

changes or opportunities.

Job Requirements

 Must possess degree preferably with an emphasis in Marketing and/or Communications

 3-5 years’ experience in a social media role within a corporate or digital agency setting

 Be able to provide a verifiable and successful social media track record across multiple channels

(including, but not limited to: Facebook, Twitter, Instagram, YouTube, etc.)

 Have an in-depth understanding of various social media platforms and how each can be effectively


 Strong written and verbal communication skills

 Excellent interpersonal and relationship building skills

 Preferred experience with photography

 Preferred experience as a blogger

 Due to the nature of position, candidates must be able to work both independently and in a team


 Experience with social media analytics, Google Analytics, Adobe Photoshop, SEO, etc

 Experience in social media community management required

How to Apply

Apply for this position: If you think that your that special talent we may be looking for, kindly send us your CV on [email protected] with the subject line ‘Social Media Community Manager’ by 5.00 pm East African Time (EAT) on Wednesday the 30th November 2016.