First Assurance Jobs (several opportunities)


First Assurance is one of the leading Insurance Companies in the East Africa.
We have a strong financial base and 80 years of experience in the Insurance Industry.
In line with the Company’s expansion program and now a member of Barclays Group, we have the following career opportunities:
Bancassurance Manager
Reporting to the Business Development Manager


Key Duties and Responsibilities
  • Implement the company strategy in regard to banc assurance business as per the set company guidelines and strategic plan.
  • Develop new and maintain existing partnerships with various banks locally and regionally.
  • Develop production targets and review performance on monthly basis.
  • Participate in development of new products for banc assurance customers.
Qualifications and Experience
  • Minimum Bachelor Degree in Marketing, Business Administration or a related field
  • Professional certification in Insurance will be an added advantage
  • Proven experience of marketing insurance products.
  • Experience of developing profitable distribution channels for Insurance Products and services.
  • Entrepreneurial and commercial thinking
  • Strong team player with excellent interpersonal skills
  • At least 5 years in a similar position
Underwriting Manager
Reporting to the Operations Manager – General Business
Key Duties and Responsibilities
  • Ensure prudent underwriting by developing and implementing the Underwriting guidelines.
  • Ensure prompt and accurate invitation of renewals and follow ups.
  • Monitor performance of business underwritten.
  • Ensure prompt preparation of cover notes and policy documents.
  • Guide the Marketing Department on new products.
  • Manage and control renewals ensuring that documentation is sent to client/broker.
  • Monthly and quarterly reporting
  • Manage retention and minimise loss ratios
Qualifications and Experience
  • Candidate must have a Degree in the relevant field in business and ACII qualifications.
  • Seven (7) Years working experience in General Insurance, three (3) of which should be in Underwriting Department as a Leader.
Claims Manager – Life / General
Reporting to the Operations Manager
The overall responsibility will be to provide Leadership to the Department Team and ensure customer satisfaction.
Key Duties and Responsibilities
  • Management of claims department
  • Adequate reserving and regular review
  • Manage settlement of claims and ensure efficient claims processing
  • Preparation of Management and Statutory Reports
  • Managing Service Level Agreements (SLA) to ensure sustainability of policies.
Qualifications and Experience
  • Minimum Bachelor’s degree
  • CII or IIK qualifications
  • Seven (7) Years working experience in General Insurance, Three (3) of which should be in Claims Department as Leader.
Care Manager
Reports to Operations Manager – Medical
Key Duties and Responsibilities
  • Manage 24 hour call centre
  • Management and approval of medical care services.
  • Liaising with medical service providers.
  • Customer and intermediaries relationship and query resolution
  • Liaising with underwriting section on scope of cover for various schemes (New and Renewals)
  • Managing stakeholders in line with SLAs
  • Assist in conducting provider audits wherever necessary.
  • Organize for Client Health Education / wellness check-ups.
Qualifications and Experience
  • Degree holders preferably in clinical studies (Nursing)
  • Basic understanding of the concepts of insurance
  • Proficient in the use of Microsoft office suite and packages
  • At least 3 years relevant experience


   How to Apply


Interested candidates should send a detailed CV and copies of professional / educational certificates by 14th May, 2016 to:-
Human Resources Manager First Assurance Company Limited P. O. Box 30064 00100 Nairobi
Email: [email protected]Please visit our career link on website for detailed role profiles