Front Office Job Duties and Responsibilities
- To create optimum room sales and goodwill towards the Hotel through efficient and courteous service.
- Responsible for proper yield management of room inventory to achieve desired profitability.
- Responsible for the preparation of capital and operational budgets for his department.
- Responsible for adherence to all statutory requirements.
- Ensures guest privacy, safety and security at all times within Hotel premises
- Ensures all records and documents are maintained as per standards laid down by the management
- Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel
- Prepare performance reports related to front office
- Prepare revenue and occupancy forecasting.
- Dealing with customers, including handling complaints
- To co-ordinate with the sales department for sales promotion
How to Apply
Send CVs in Ms Word to [email protected] You can also reach us on +254 (0) 20 720 1104, for more details