Global Programs Field IT Officer Job


Our Client, Global Programs for Research & Training, is an international NGO wholly owned and controlled affiliate of the University of California San Francisco (UCSF).

Global Programs seeks to recruit a highly competent individual for the following position: –

Field IT Officer

Reporting to: Director for Programmatic Operations for Bixby Programs
Location: Kisumu

Job Purpose: The Field IT Officer is responsible for the smooth running of the organisations’ Kisumu office computer systems.
Qualifications and Experience Required:
  • Bachelor’s degree in Information Technology or related field
  • 2 years’ experience in Information Technology
  • Experience working with non-governmental organisations
  • Experience with computer networks, network administration and network installation
Skills and Attributes
  • Personal integrity and transparency
  • Great communication skills
  • Excellent customer/client satisfaction skills
  • Excellent analytical and problem solving skills
  • Ability to prioritise responsibilities under pressure and be self-motivated
  • Fluency in written and spoken English.
Roles and Responsibilities
  • Assist with purchase and installation of new computers
  • Ensure security of data, network access and backup systems including ensuring that encryption software is deployed on all computers, laptops, other IT devices
  • Assess available internet service providers for internet speed and cost and contract with appropriate service provider
  • Provide application support including hardware/software installations
  • Perform routine maintenance of all network and server hardware
  • Configure and manage active user directory in the organisation
  • Configure, and deploy staff’s hardware, software and peripherals and maintain an inventory of all computer equipment
  • Receives and logs requests for support from users and responds to the requests in a logical and prioritized manner
  • Assist in resolving problems and faults occurring in the operation of hardware and software
  • Provide guidance and advice to staff on policy issues related to IT equipment safety and maintain confidentiality and observe data protection guidelines of the organization
  • Ensure software licenses are in place for applications used
  • Ensure data is backed-up regularly
  • Train other staff on IT functions to empower staff to handle basic support matters
  • Maintain a list of all deployed IT equipment by hostname/serial numbers and track which users they are deployed to and track any changes that occur
  • Continuous review and upgrade IT systems in line with organisation needs
  • Assist IT staff in sub-counties as needed
  • And any other duties assigned

How to Apply

To apply, send your CV and cover letter only to [email protected] before close of business 6th January, 2017.
Clearly indicate the position applied for on the subject line and expected remuneration. NB: Flexi Personnel does not charge candidates for job placement