Heifer International Job Vacancy : Area Manager – Monitoring, Evaluation, Learning and Systems

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Heifer International‘s mission is to work with communities to end world hunger and poverty and to care for the Earth. Dan West was a farmer from the American Midwest and member of the Church of the Brethren who went to the front lines of the Spanish Civil War as an aid worker. His mission was to provide relief, but he soon discovered the meager single cup of milk rationed to the weary refugees once a day was not enough. And then he had a thought: What if they had not a cup, but a cow? That “teach a man to fish” philosophy is what drove West to found Heifer International. And now, nearly 70 years later, that philosophy still inspires our work to end world hunger and poverty throughout the world once and for all. HOW IT WORKS We empower families to turn hunger and poverty into hope and prosperity – but our approach is more than just giving them a handout. Heifer links communities and helps bring sustainable agriculture and commerce to areas with a long history of poverty. Our animals provide partners with both food and reliable income, as agricultural products such as milk, eggs and honey can be traded or sold at market. When many families gain this new sustainable income, it brings new opportunities for building schools, creating agricultural cooperatives, forming community savings and funding small businesses.

ESSENTIAL CHARACTER TRAITS: 

Detail-oriented, patient, analytical, a problem – solver, innovative, a good communicator, team player, respectful, enjoys coaching others, and energetic.

RESPONSIBILITIES AND DELIVERABLES

Ensure field offices have a clear understanding and are able to set up and deploy Heifer’s standard project /program monitoring and evaluation processes, indicators, tools and practices. (30%)

DELIVERABLES

  • Contribute to the iterative development of Heifer standard MEL business practices and procedures.
  • Approach teams as a mentor and coach to ensure that field team staff understand and use Heifer’s standard business practices, indicators and tools and have the capacity to implement MEL best practices.
  • Provide performance management tools that support high quality MEL practices and accompany teams in their use.
  • Provide direct support to field teams on MEL work plans, monitoring / data collection plans, development of indicators, IPTT’s, log frames, theories of change and report design.
  • Participate in project/program design and assist in indicator development.
  • Provide support to field teams in indicator target projections for future funding opportunities.
  • Support teams in data quality support, data troubleshooting and data quality audits when needed.

Lead efforts for technical backstopping to field teams to ensure that the MEL system meets the needs of field teams and to ensure that the selected technology can be used to support un-interrupted and high quality MEL practices. (25%)

DELIVERABLES

  • Support the development of standard digital forms, reports and dashboards and other tools and templates so that data can be collected and consolidated in an appropriate time frame with integrity as dictated by Heifer standard business procedures.
  • Help field staff procure and configure devices for field use.
  • Support staff in digital form, report and dashboard customization for the MEL program management system when new projects are launched.
  • Ensure that any issues or bugs are quickly reported by field teams about utilizing the systems and that solutions are implemented in a timely manner.
  • Troubleshoot technical issues that have been reported in the geographic focus area as the help desk’s first tier of technical support and escalate those that cannot be resolved to the second tier immediately.
  • Coach field teams how to use other systems they have access to for knowledge management and personal growth and development including Laserfiche.

Lead capacity-building efforts in assigned field offices to support a high level of professionalism and high quality and standard MEL practices. (25%)

DELIVERABLES

  • Train staff in monitoring, evaluation, learning & knowledge management concepts and approaches.
  • Train and provide continued support to field teams on how to use devices and the technology enabled systems and to input data properly.
  • Coach and mentor staff on data management and cleansing.
  • Coach field teams to analyze data, to identify trends and to use data for course corrections and adaptive management based on indicator performance, baselines and evaluations in support of Heifer’s goals
  • Support staff in developing tools and templates as well as data collection techniques to foster effective reporting of impacts in a timely manner.
  • Bring new innovative MEL concepts and approaches to field offices to identify how they may be able to adapt such practices to their daily work.

Provide support in the design and implementation of organization-wide or area-wide research and evaluation initiatives across regions and teams. (10%)

DELIVERABLES

  • When tasked with an organization-wide research or evaluation initiative, lead the process and work to be completed in close collaboration with the HQ office and any external support as required.
  • Assist in the design and implementation of research and evaluation initiatives.
  • Bring forth creative ideas from field site visits on research and/or evaluation studies that are in line with industry standards and would position the organization for future funding opportunities or thought leadership leverage.
  • Assist in the dissemination of research findings.
  • Make sure lessons from evaluation reports inform future project design.

Identify, document and present challenges, successes and lessons learned around the deployment of Heifer’s agency wide MEL system with the intent of ensuring it is relevant, effective, efficient and easy to use. This will contribute to a continuous and iterative process of learning with the purpose of improving and enhancing the system towards a Gold Standard. (10%)

DELIVERABLES

  • In focus geographic area lead the identification of challenges, successes and lessons learned around the MEL system usage and suggest solutions and enhancements where needed.
  • Represent Heifer at forums and meetings to present our models and impacts to date to donors and other relevant stakeholders.
  • Identify opportunities to present Heifer models and impacts at forums worldwide.
  • Design presentations with field teams and present or co-present when appropriate to raise Heifer’s profile in though leadership and impacts.
  • Assist in the dissemination of knowledge

Most Critical Proficiencies:

  • Well-grounded in the discipline of project monitoring and evaluation, project quality, quantitative and qualitative data capture and representation methodologies.
  • Experience as a Monitoring and Evaluation Manager at some level within a large donor-funded project managing both output and impact indicators.
  • Proven ability to build capacity of field staff in monitoring and evaluation business standards and ICT and demonstrated experience in adult education, training and mentoring.
  • Demonstrated experience with solving an array of field implementation issues
  • Proven ability to work collaboratively with a culturally diverse team in remote locations with staff who are based in other countries.
  • Evidence of strong leadership, analytical and coordination skills, and proven collaborative skills in project management, monitoring and evaluation.
  • Confident in and experience with the use of technology in development.
  • Knowledgeable of current and emerging ideas, research and developments in the field of international development and a commitment to continuous learning and development.
  • Excellent written and oral communication.
  • Fluency in English, Spanish (Latin America) and French (Africa) required and ability to travel to field sites 50% of the time.

Essential Job Functions and Physical Demands:

  • Constant face-to-face, telephone and electronic communication with colleagues in the field
  • May require constant sitting and moving; working at a computer for extended periods.
  • Ability to assign and review the work of colleagues, as well as motivate and engage team members.
  • Willingness and ability to work outside of normal business hours.
  • Willingness and ability to travel domestically and internationally extensively.
  • Ability to work with sensitive information and to maintain confidentiality.
  • Ability to work in a culturally diverse and global setting

Required Experience

Minimum Requirements:

  • Master’s Degree in Social Science, Statistics, Computer Science or a related field.
  • 5-7 years’ job-related experience with at least 3 years working in developing countries

Job Location: Nairobi/Kampala, , Kenya

 

How to Apply

Interested and qualified? Go to Heifer International career website on heifer-openhire.silkroad.com to apply

 

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