Hotel Receptionist Jobs in Kenya (25K)

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Our client is a fast growing hotel located in Athi River. They seek to hire a receptionist who will be responsible for offering excellent customer service to guests.

Salary: 25K
Location: Athi River

Hotel Receptionist Job Responsibilities

  • Greet, register, and assign rooms to guests
  • Assist in bookings and reservations
  • Operate the switchboard
  • Attend to all routes of room bookings, such as online, phone, and in person.
  • Maintain orderliness and cleanliness at the front area
  • Answer telephonic and in-person queries related to the hotel services and resolved any issues
  • Process guests’ check ins and outs
  • Prepare and complete room and restaurant bills
  • Assist guests’ in storing valuables in secure deposit box
  • Liaise with other departments of hotel
  • Handle payments through cash, cheques and credit cards

Qualifications for the Hotel Receptionist Job

  • A diploma in Business Management
  • Previous Experience as a receptionist, preferably in the hospitality industry
  • Excellent Communication skills
  • Good Customer service skills
  • Good interpersonal skills.
  • Must be orderly.
  • Ability to multi-task.
  • Good crisis management skills

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Hotel Receptionist) to [email protected] before Monday 13th February 2017. Kindly indicate current/last salary on your CV.

N.B: We do not charge any fee for receiving your CV or for interviewing. Only candidates short-listed for interview will be contacted.

The Recruiting Manager, 4th floor, Mayfair Suites, Parklands Road, Westlands

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