ICT/Digital Banking Manager – Microfinance


Our client is a fast growing micro-finance banking institution located in Nairobi. They seek to hire a tech savvy and innovative business minded individual, who will be responsible for effective provisioning, installation/configuration, operation and maintenance of systems and related infrastructure programs as well as product development.

Microfinance Job Key Roles and Responsibilities.

  • Establish networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards
  • Design and enforce network systems policies and procedure, report and follow up incidents to the ISP to have downtimes restored within the shortest time possible
  • Conduct utility payment on channels, Clearing System/ Agency System, facilitate set up and roll out of virtual accounts and mobile loans
  • Identifying security risks and coming up with mitigations around the system
  • Develop, execute and align ICT strategies, objectives, programmes, and related ICT standards to the overall company’s objectives and strategies
  • Drive adoption of Alternative Business Channels through existing technologies and facilitate product development along the ABC module
  • Recommend and motivate new services based on market trends, customer needs and the Company’s strategy
  • Ensure that the LAN is up and working in an efficient speed and that all users’ work stations are having a healthy network connection
  • Facilitate bank’s connection to KIT’s System, mobile banking full roll out, debit card issuance
  • Ensure fast turnaround time on customer service delivery on all IT related platform and act as custodian of service level agreements with suppliers
  • Generate System Uptime – Network, Core banking & Mobile Banking intrusion, replication DR – DC – Status reports on daily basis

Key Skills and Competencies for  Microfinance Job

  • Degree in Computer Science, IT or any related field
  • Minimum of 5 years’ experience with 2 years in a leading technology organization in financial services (CBK regulated)
  • Recognized professional certifications in IT
  • Experience in developing products, product positioning, launching new products and developing and executing go – to – market strategies
  • Good understanding of Banks operations and compliance risk framework
  • Excellent interpersonal and networking skills, internally and externally

Other Requirements.

  • Certificate of good conduct
  • Credit Reference Bureau Clearance Certificate


  • Medical Cover (Individual + Family)
  • Employer Pension Contribution
  • Internal and External Training

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (ICT/Digital Banking Manager – Microfinance) to [email protected] before Wednesday 9th November 2016. Kindly indicate current/last salary on your CV N.B: We do not charge any fee for receiving your CV or for interviewing. Only candidates short-listed for interview will be contacted