Kenya Airways Jobs Purser 2017




Consistently deliver quality service in a safe and secure cabin environment that guarantees guest comfort and satisfaction while providing leadership to all cabin crew on board

Purser Job Responsibilities

  • Overall responsible for the conduct and coordination of normal and emergency cabin procedures for flights.
  • Manage delivery of on board quality customer service according to company set standards to ensure customer satisfaction and loyalty and make recommendations where necessary for efficiency and customer satisfaction.
  • Manage proper utilization of company property to guard against wastage, misuse and damage while ensuring that all flight documentation is handled correctly.
  • Safeguard company and customer documents to minimize legal exposure.
  • Implement safety and security standards to ensure compliance to regulatory requirements and company standards on every flight.
  • Lead and motivate the cabin crew team on board for maximum productivity.
  • Carry out AFP & FA performance appraisals while offering constructive feedback to motivate and improve performance.
  • Ensure duty free sales are carried out to maximize profits.
  • Supervise crew and cabin appearance standards to ensure compliance with company set standards.

Requirements for the Purser Job

  • English language proficiency.
  • Organizational, planning and analytical skills
  • Leadership and communication training
  • Excellent communication skills
  • Computer proficiency
  • At least 2 yrs experience as an assistant flight purser.
  • Supervisory skills
  • Good knowledge of regulatory requirements, industry and company policies, procedures and standards
  • Organizational, planning and analytical skills
  • Excellent communication skills
  • Excellent leadership and Supervisory skills
  • Able to work towards achieving targets without supervision
  • Attention to detail
  • Proactive and dynamic


How to Apply

Apply here for the Purser Jobs