KRA Jobs, January 2017

130

 

 

CHIEF MANAGER – HUMAN RESOURCES DEVELOPMENT AND PERFORMANCE

MANAGEMENT

JOB DESCRIPTION FORM

Kenya Revenue Authority (KRA)

Reference Number:

Date:

Version No.:

Job Title: Chief Manager – Human Resources Development And Performance Management

Department: Corporate Support Services

Division: Human Resources

Section: Human Resource Development and

Performance Management

Reports to: Deputy Commissioner – Human Resources

Direct Reports:

  • Manager Performance Management
  • Manager Human Resource Development

Responsible for:

Ensuring a high performing organization centred on the delivery of quality customer service through training and development and performance management

Tasks and Outputs:

  • Participate in the formulation of the divisions strategies and objectives and oversee their implementation;
  • Lead the formulation of policies, operational guidelines, and procedures to optimise productivity;
  • Lead the identification of staff training needs and designing and coordinating training to cover

KRA’s current and future needs;

  • Oversee the implementation of training programmes ensuring the envisioned return on investment for the Authority is realized;
  • Lead the implementation of the Authority’s performance management system ensuring there is adequate alignment between individual performance objectives and business objectives and performance;
  • Guide management in linking and cascading organisational objectives and goals to staff performance score cards including the identification of KPI’s formulation, formulation of SLA’s and other key measures to track performance;
  • Ensure performance management is integrated with all HR processes including recruitment, training and development, talent management and reward management;
  • Spearhead the formulation of policies, guidelines and frameworks that will guide the management of performance within the Authority
  • Keep abreast of best practice and industry trends on learning and development and performance management and update practices accordingly;
  • Facilitate discussions with management to identify performance improvement initiatives and priority areas and continuously track current performance highlighting any areas of concern for immediate corrective action;
  • Establish tools, metrics, processes to track both individual and organizational performance,

KPI’s, SLA’s and identify improvement areas to enhance productivity, quality and service excellence;

  • Lead the performance review processes and ensure staff comply with all procedures governing the process;
  • Guide leadership in the management of non-performance;
  • Train and coach staff on the Authority’s values, desired behaviours, competencies to ensure these behaviours are understood, cascaded in the organization and become part of the organisational culture;
  • Regularly review the performance appraisal tools and processes and make any adjustments to facilitate a seamless process;
  • Coordinate and oversee the dissemination of information on performance to staff; and
  • Lead, guide motivate staff in the Section

Skills Required

Minimum qualifications

  • Bachelors Degree preferably in social Sciences / Human Resource Management / Business
  • A Master’s degree will be an added advantage
  • Higher Diploma in Human Resource Management
  • Membership to a professional body (IHRM)

Minimum years of experience

  • 5-8 years’ experience gained in a managerial role or professional/technical capacity and relevant specialization

Competencies required for this role:

  • Strategic leadership and management skills
  • Complex problem solving and judgement and decision making skills
  • Excellent communication and interpersonal skills
  • Organizational and administrative skills
  • Proficiency in MS Office packages
  • Ability to effectively manage change
  • Ability to build a cohesive work environment
  • Ability to engage stakeholders at all levels in the organisation

CHIEF MANAGER – EMPLOYEE RESOURCING & HR ADMINISTRATION

  JOB DESCRIPTION FORM     Date:
  Kenya Revenue Authority (KRA)     Version No.:
       
  Reference Number:      
Job Title: Chief Manager Employee Reports to: Deputy Commissioner – Human
Resourcing & HR Administration Resources
Department: Corporate Support Services Direct Reports:
Division: Human Resources · Manager Employee Resourcing
· Manager HR Administration
   
Section: Employee Relations      
         

Responsible for:

Ensuring effective and efficient recruitment process, administration of welfare and benefit

 

programmes and maintenance of payroll.

Tasks and Outputs:

  • Plan, direct and control implementation of the Authority’s staff welfare and benefits programmes;
  • Regularly review the Authority’s welfare and benefits plans against industry trends and best practice and identify and recommend areas for improvement;
  • Oversee dissemination of information on the Authority’s welfare and benefits schemes;
  • Provide effective leadership to the welfare and benefits teams
  • Provide information, data, statistics and internal reports on welfare and benefits for senior management consideration;
  • Provide key input in the formulation of departmental strategies and operational plans and support implementation and monitoring of the same;
  • Oversee the maintenance of all HR records;
  • Manage the administration of the Human Resource Information System;
  • Oversee salary administration and payroll management;
  • Oversee recruitment, transfers and deployment of staff; and
  • Defining the compensation strategy and policy and implementing the same.

Skills Required

Minimum qualifications

  • Bachelors Degree preferably in social Sciences / Human Resource Management / Business
  • A Master’s degree will be an added advantage
  • Higher Diploma in Human Resource Management
  • Membership to a professional body (IHRM)

Minimum years of experience

  • 5-8 years’ experience gained in a managerial role or professional/technical capacity and relevant specialization

Competencies required for this role:

  • Strong strategic leadership and management abilities
  • Ability to effectively navigate and manage change
  • Strong persuasion and negotiation skills
  • Ability to engage internal and external stakeholders
  • Effective interpersonal and communication skills
  • Strong analytical and problem solving abilities
  • Organisational and administrative skills
  • Proficiency in MS Office suite

CHIEF MANAGER – STRATEGY, PLANNING & POLICY

JOB DESCRIPTION FORM

Kenya Revenue Authority (KRA)

Reference Number:

Date:

Version No.:

Job Title: Chief Manager – Strategy, Planning& Policy

Department: Corporate Support Services

Division: Human Resources

Section: Strategy, Planning & Policy

Reports to: Deputy Commissioner – Human Resources

Direct Reports:

  • Manager Strategy & Planning
  • Manager Policy

Responsible for:

Development and Management of HR plans strategy and projects execution

Tasks and Outputs:

  • Monitoring and evaluation of divisions programs as well as impact assessment;
  • Formulating strategies and developing strategic plans for the development and implementation of programs that promote human resource efficiency;
  • Oversee development of work plans, reports and budgets;
  • Ensure project implementation and delivery on time and within budget
  • Carry out research and data analysis on the subject matter of interest to the Authority Human Resource and develop first draft paper;
  • Carry out workforce demand and supply forecasting and submit proposal for approval;
  • Research best practice to enable best design of HR policies;
  • Oversee Development and review of HR Policies;
  • Ensure maintenance of staff establishments, and organization structures;
  • Ensure that HR Policies, frameworks and procedures comply with legislative requirements;
  • Benchmark and modernize staff terms and conditions, remuneration and benefits; and
  • Identify current and future HR needs for the Authority.

Skills Required

Minimum qualifications

  • Bachelors Degree preferably in social Sciences / Human Resource Management / Business
  • A Master’s degree will be an added advantage
  • Higher Diploma in Human Resource Management
  • Membership to a professional body (IHRM)

Minimum years of experience

  • 5-8 years’ experience gained in a managerial role or professional/technical capacity and relevant specialization

Competencies Required for this Role

  • Strong managerial, administrative and leadership skills;
  • Excellent decision making capabilities;
  • Excellent oral and written communication skills to convey conceptual and complex ideas and information;
  • Strong analytical skills and ability to make evaluative judgement;
  • Computer proficiency in the standard packages – MS Office;
  • Demonstrate capability to drive performance and achievement;
  • Effective interpersonal skills and delivery techniques to interact with, engage and inspire his/her team;
  • Proactive and self driven with a capability of building teams.

Click here to apply

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