MKOPA Jobs in Kenya,Research Manager


Job Summary

M-KOPA Labs is looking for someone to lead market research
efforts on a range of product offerings. The role includes determining the
research approach, selecting the appropriate methodology, overseeing the
research team, and ensuring quality. The Research Manager works closely with
the Product and Project Managers to identify the timing and focus of research
activities and produces the final reports, which include analysis of the data
collected and sound business recommendations. The Research Manager will also
head up hiring the research team and establishing the systems and procedures
for M-KOPA Labs research activities.
The role is based at the M-KOPA offices in Nairobi, with
visits to the M-KOPA campuses in London, where the project team is located.


•Managing the research team and processes

•Building the research team from the ground up

•Determining timing and focus of research activities
•Selecting appropriate methodologies in the East African context
•Communicating with potential customers to understand and document needs and preferences
•Conducting background desk research to inform product development
•Assisting the project team in designing marketing strategies and product value propositions
•Designing research questionnaires and moderator guides
•Interpreting data, writing reports, and making actionable recommendations
Qualifications and Experience:

•Minimum 3 years experience in consulting, research, or related industry
•Bachelors or advanced degree in a relevant, research-focused discipline
•Strong analytic skills with experience in statistical modelling and analysis
•Track record of leadership or people management

•Demonstrated proficiency in Microsoft Office and SPSS
•East African national preferred

•English language proficiency required, working knowledge of Swahili preferred
•Experience in new product design or R&D preferred

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