Nurse Assistant Job at APA Insurance

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Nurse Assistant Job at APA Insurance

Purpose

  • This position at APA Insurance  is responsible for managing the client’s benefits as per the policy and responding to clients queries through email/telephone.

Nurse Assistant Job Primary Responsibilities

  • Reviewing and issuing pre authorization;
  • Handling the 24hour call center (cell phones /office lines) and responding to clients queries as they arise;
  • Interacting with clients, brokers, clinicians, APA relationship officers and schemes HR’s as required to resolve problems/update progress in a manner consistent with the principles of the policy;
  • Conducting hospital visits to assess patient’s care throughout continuum of care for diagnosis/procedures as well as maintaining the client’s /provider relationship;
  • Reporting adverse occurrences relating to clients management, policy with appropriate action to ensure compliance with quality patient care;
  • Coordinating step down management and referrals for all clients with chronic diseases;
  • Participating in health talks/wellness camps and service meetings;
  • Daily ordering of flowers and maintaining good stock of cards for hospital visits;
  • Participating in company CSR and brand building activities in liaison with other departments.

Professional Qualifications for Nurse Assistant Job

  • Diploma in Nursing or an equivalent

Experience

  • At least 2 year relevant experience

Skills and Attributes

  • Interpersonal and Communication skills
  • Analytical skills

 

How to Apply

If you wish to apply for this position, please email a detailed CV and cover letter to [email protected] demonstrating why you would be the ideal candidate against the stated roles, responsibilities, knowledge, experience, and personal competencies. The deadline for applications is 5th October 2016.

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