Parts Counter Sales Executive Jobs Kenya (50-75K)


Our client is a supplier of heavy commercial spare parts from Britain and is looking for a customer focused Sales Executive that will be tasked with counter sales and inventory management. The Sales Executive must a good attitude and willing to put the customer fist at all times.

Location: Nairobi
Salary: 50k – 75k

Parts Counter Sales Executive Job Responsibilities

  • Generate quotations as per customer and workshop requests
  • Follow up on customer quotations to secure orders
  • Sell parts over the counter and over the phone where applicable
  • Invoice parts accurately and ensure correct parts are supplied, communicate with customer to collect parts when applicable
  • Maintain contact with customer until order completion
  • Assist with parts identification, suitability, pricing and availability
  • Inform and follow up with customer and supervisor on delivery problems and outstanding orders
  • Understand policy on parts returns and ensure necessary approvals obtained from supervisor prior to acceptance and receipt
  • Use manual quoting, invoicing and any other control functions if for any reason the system is down. Ensure all documents are then entered into the system when back
  • Proper inventory of all the stock at hand
  • Parts stacking, picking, and stock taking and counts as required
  • Take responsibility for general customer experience and well-being. Additional functions and/or overtime must be carried out where necessary in order to satisfy customer demands as appropriate
  • Adhere to company policies and stipulations
  • Promote and practice good housekeeping
  • Adhere to company health and safety practices at all times
  • Receive and review feedback from customers and follow up to ensure customer satisfaction.
  • Able to work with the managers to investigate customer complaints and concerns arising & suggesting appropriate solutions.

Qualifications for the Parts Counter Sales Executive Job

  • Degree in a business related field.
  • 2-3 years experience in a similar position
  • Must be fluent in English, customer focused and a team player
  • Experience working in an Auto industry with knowledge in heavy commercial spare parts will be an added advantage
  • Good time management skills
  • Highly accurate in tallying of items and neat in handling of paperwork
  • Ability to Maintain high quality standards at all times
  • Basic Computer Skills. Experience working with SAGE will be an added advantage
  • Problem solving skills and willing to go the extra mile to serve the customer

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Parts Counter Sales Executive) to [email protected] on or before 9th June 2017.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing. Only candidates short-listed for interview will be contacted