PigiaMe Moderator Intern Job

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Job Title: Moderator Intern

Function / Department: PigiaMe Operations

Reporting to: Senior Moderator

Deputy in case of absence: Moderator

Job Purpose Statement: The Moderator reviews incoming user listings and is key in maintaining PigiaMe’s quality standards.

Through Customer Care and Category Management, the Moderator ensures the best classifieds user experience

Targets and Responsibilities

  • Review incoming listings and ensure that these meet PigiaMe’s and quality guidelines
  • Maintain a clean database by analyzing user account and draft ad database. If necessary, follow up with user education guidelines on how to post a successful listing
  • Category Management: Analyze supply and demand of specified categories via internal category KPI reporting and work with Sales/Marketing teams to steer towards a healthy supply and demand balance and respectively a high level of user engagement
  • Troubleshoot Site Functionality – Test Scripts and new feature testing and implementation
  • Prepare content for the PigiaMe magazine
  • Daily and weekly reporting, allowing to understand and adequately manage user behavior and impact of marketing campaigns
  • Ad hoc management tests and analysis

Skills and Attributes

  • Ability to analyze data and deduct meaningful information
  • Strong and proven attention to detail
  • Excellent Microsoft office skills particularly in excel
  • Ability to effectively work independently on multiple tasks and prioritize accordingly
  • Good interpersonal skills and willingness to actively contribute to the team’s success

Key Relationships

  • Senior Moderator
  • Product Manager
  • Head of Classifieds
  • PigiaMe Employees

Requirements:

  • Bachelors Degree
  • Good computer efficiency

How to Apply

Send resume to reruit@ringier.co.ke by 6th October 2015
Only shortlisted candidates will be contacted

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