Receptionist Job at Elizabeth Glaser NGO


Receptionist Job at Elizabeth Glaser Pediatric AIDS Foundation

The Elizabeth Glaser Pediatric AIDS Foundation (EGPAF) is the global leader in the fight against HIV and AIDS for Pediatric and families. In 2015-2016, EGPAF is supporting activities in 19 countries. In Kenya, EGPAF works in partnership with the Ministry of Health and various County Governments to support HIV Prevention, Care and Treatment in 31 counties. EGPAF is mainly funded by PEPFAR through the Centers for Disease Control and Prevention (CDC) and the United States Agency for International Development (USAID).

EGPAF Kenya is looking to recruit to be based in Receptionists (Nairobi/Homa Bay/Mbita)

Job Summary

  • To provide front office support to the EGPAF Kenya Nairobi Office.

Receptionist Job Key Responsibilities


  • Answer incoming telephone calls and take messages ensuring that communications are efficient, accurate and comprehensive.
  • Receive visitors and direct them to the concerned person using good public relations skills
  • Maintain reception information/literature.
  • Keep the reception area (and whole office) tidy and welcoming during office hours.
  • Ensure Nairobi Office Access Procedures are followed at all times.
  • Update EGPAF Kenya Staff Contact list on a monthly basis and disseminate to All Staff.
  • Ensure good relationship between the Foundation and the public in person, over the phone, and through e-mails when interacting with or visiting the Nairobi Office.
  • Ensure the reception is manned at all times; during leave and lunch time.

Mail Administration

  • Receive and distribute mail accordingly; acknowledge receipt of all incoming mails, register the same and channel to responsible official for action.
  • Administer outgoing documents and parcel courier through DHL and Securicor.
  • Compile all documentation for payment.


  • Oversee and facilitate hotel, transport logistics, visa requirements, and other travel needs for staff.
  • Organize and assist with international travel arrangements for all staff.
  • Manage requests for taxis and ensure all invoices are prepared and submitted to the finance office for payment.
  • Manage key vendor relationships with local hotels, Travel Agency, etc.

Petty Cash Management

  • Update petty cash register on a daily basis, attaching all original receipts
  • Maintain and administer the Nairobi office petty cash as per the petty cash policy
  • Ensure all petty cash approval thresholds are adhered to.

Office supplies

  • Receive and log office supplies including carrying out periodic stock takes and replenishment

Required skills and experience for Receptionist Job

  • Diploma in Secretarial studies.
  • A minimum of 2 years’ experience as Receptionist.
  • Previous experience in working with international NGO’s is required.
  • Strong interpersonal communication, relationship building and organizational skills
  • High quality written & oral communication ability
  • Ability to negotiate solutions to problems
  • Strong computer literacy
  • Fluent reading, writing, and speaking in both Kiswahili and English


How to Apply

Click here to apply