Tourism and Hospitality Jobs in Kenya (7 Positions)

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A new restaurant to be located in Upper Hill is looking to fill the following vacancies.
Restaurant Supervisor
We are looking to hire a restaurant supervisor to handle the daily operations of our restaurant.
 
Responsibilities
  • Work hand in hand with the management team in creating, developing and maintaining constant flow of business
  • Ensure smooth running of the restaurant by coordinating suppliers, organizing staff and handling customer complaints
  • Oversee daily floor operations including staff management and working with vendors.
  • Follow up on customer inquiries and relay relevant information
  • Ensure that customer service, comfort, satisfaction and security are paramount at all times.
  • Overseeing stock levels and managing supplies
  • Ensuring Compliance with licensing, hygiene and health and safety legislation/guidelines.
  • Making improvements to the running of the business and developing the restaurant.
Requirements
  • Bachelor’s degree or diploma in business management
  • At least 3 years hands on experience in the hospitality industry.
  • Excellent oral communication skills and the ability to discuss and resolve problems
  • Demonstrate the ability to communicate with staff, provide leadership and motivate a team.
  • Time management skills and the ability to work under pressure.
  • Strong communication, teamwork and negotiation skills.
  • Excellent organization skills.
  • Articulate, well groomed, confident with excellent presentation skills
Cooks
We are looking to hire restaurant cooks to handle daily food preparations with a focus on African dishes.
Responsibilities
  • Implementation of planned Menus.
  • Preparation and production of high quality food that meets the desired customer satisfaction.
  • Provision of efficient service of food orders and as per specifications
  • Preparing and cooking food in adherence to standard recipes and menu given by the Head Cook
  • Maintaining high standards of hygiene and safety at work.
  • To account for all production resources provided by the Head cook and issued from the stores
  • Proper handling and use of kitchen equipment as provided for by the Head cook and the Manufacturer.
  • Ensure that customer service and satisfaction are paramount at all times.
Requirements
  • Diploma or Certificate in food production from a recognized Institution
  • Minimum of 2 years practical culinary experience in a busy hotel/restaurant
  • Good food presentation skills
  • Strong communication and time management skills
  • Customer satisfaction-oriented
  • KCSE certificate
Waiter / Waitress
We are looking to hire waiters and waitresses to join our restaurant team.
Ideal candidates should have a strong ethic, be responsible for restaurant operations per their designation & ensuring our high standards and customer satisfaction are upheld
Responsibilities
  • Prepare the restaurant for service.
  • Welcome guests and ensures that each guest has been explained to the available menu
  • Takes order from the guest and puts through orders to Kitchen for preparation
  • Collects orders when prepared and serves to guest
  • Collects all dirty cutlery and crockery from the table once guests have completed their meal
  • Maintains a high standard of personal hygiene and appearance
  • Ensure that all items received by the guest are charged for
  • Ensure that customer service and satisfaction are paramount at all times.
Requirements
  • A Minimum of 1 year working experience in a busy restaurant or hotel
  • 20-25 years of Age
  • Education background in hospitality
  • K.C.S.E Certificate
  • Excellent attention to detail
  • Immaculate personal grooming and presentation
  • Time management skills and the ability to work under pressure.
  • Strong communication, teamwork and negotiation skills.
  • Excellent organization skills.
Cashier
We are looking for an accountable cashier to process all transactions accurately and efficiently in accordance with established policies and procedures.
 
Responsibilities
  • Handle cash transactions with customers
  • Scan goods and collect payments
  • Issue receipts, refunds and change
  • Resolve customer complaints, guide them and provide relevant information
  • Keep reports of transactions
  • Pleasantly deal with customers to ensure satisfaction
Requirements
  • Proven working experience in retail cashier or sales
  • Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc.)
  • Strong communication and time management skills
  • Customer satisfaction-oriented
  • Attention to detail and mathematical skills
  • Sales skills
  • KCSE certificate
  • Qualification in Accounting (Degree / Diploma / CPA Section 1)

 

   How to Apply

   

Interested & Qualified candidates to send their application and supporting documents to [email protected] not later than 5PM on Friday May 13, 2016.
Only short-listed candidates shall be notified.

 

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