Training Manager Job in Kenya


Our client is a luxury hotel chain in Nairobi looking for a Training Manager. The successful candidate will be responsible for all training related issues. He/she will be required to develop the employees through all training courses available. Coordinates with Corporate Training personnel and ensure to deliver all corporate courses. They will also be required to Control training budget and makes sure that the hotel receives the full benefits of all training expenditures. He/she will also be responsible for designing and conducting courses as per the direction of the policy. One must have experience working in a 5 star hotel.

Key Responsibilities:

• Analyse training needs of the hotel based on guest questionnaires, the Executives and Managers.
• Prepare monthly training program for the hotel.
• Ensure that all training records is kept and can be retrieved at all times.
• Ensure that compulsory training courses is taking place, i.e. basic fire prevention training, e.t.c
• Conduct all corporate courses as per the direction of the company.
• Design training courses to help develop our employees to be better at work.
• Provide assistance on training related matters to all Managers.
• Cooperate with Managers, verify suitable course participants for any training courses available.
• Present training department activity monthly.
• Monitor training program conducted by managers when possible.
• Responsible for any corporate training project i.e. Management Training Program, etc.
• Coordinate with all educational institutes for hotel visit program.
• Conduct compulsory training course i.e. New Staff Orientation Program, Grooming, etc.
• Designing new courses and conduct them when possible.
• Coordinate with outside guest speakers for training course conducted in house.
• Coordinate with Managers to have course participants for all training courses conducted
• Help look after student trainees from various educational institutes.
• Help coordinate on “Cross Training Program” from other properties.
• Coordinate with all educational institutes for hotel visit program.
• Any other job assigned by supervisory.


• Minimum education of Bachelor degree in Human Resources Management or relevant discipline.
• Previous 5 star hotel experience in training for at least 2-3 years.
• Additional substantial years of experience in training function are essential.
• Have good English communication skills both in written and spoken.
• Computer literate.
• Possess professional disposition with excellent communication and interpersonal skills.

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