UN-Habitat Job Vacancy : Network Infrastructure and Data Center Support

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Posting Title: INTERN – UNON Information Technology, Network Infrastructure and Data Center Support, I

Job Code Title: INTERN – INFORMATION SYSTEMS & COMMUNICATION TECHNOLOGY

Department/ Office: United Nations Office at Nairobi

Duty Station: NAIROBI

Posting Period: 5 August 2016-19 August 2016

Job Opening number: 16-IST-UNON-64784-R-NAIROBI (O)

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Special Notice

Your application for this internship must include: 1. A Completed application (Personal History Profile) through the UN careers Portal. Incomplete applications will not be reviewed. In your Personal History Profile (PHP), be sure to include all past work experiences, IT Skills, and three references.

2.Proof of enrollment (click on link to access and attach to your application: http://unon.org/content/internship-programme),

  • List the IT skills and programmes that you are proficient in using, and Explain why you are the best candidate for the internship and what you hope to gain from the internship.

3. A certified copy of degree certificate (if you have already graduated).

Due to a high volume of applications received, ONLY successful candidates will be contacted.

Organizational Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the representative office of the Secretary-General. We support programme implementation of the United Nations Environment Programme (UNEP) and the UN Human Settlements Programme (UNHABITAT) globally, as well as other UN offices in Kenya, by providing

Administrative, conference, Security and information services (www.unon.org).

The Information and Communication Technology Services (ICTS) is responsible to ensure the efficient, effective and transparent achievement of the functional and operational goals of UNEP, UN-Habitat, UNON, and common ICT services for other collocated agencies located in UN Headquarter in Nairobi. This is done by leveraging information and communication technology in a controlled and secure environment that is based on IT Industry Standards and Best Practices.

This includes: i) The delivery and maintenance of Enterprise Business Systems that meet the financial and administration business needs;

ii) Provide and enhance information, document and knowledge management systems in accordance with Organization’s requirements;

iii) Maintain IT infrastructure platforms in the compound for business applications and services that is reliable, scalable, and secured;

iv) Provide reliable and stable voice and data (land line, mobile) communication;

v) Provide desktop and printing support services and a single point of contact for above services in accordance to agreed service level benchmarks;

The UNON- ICTS internship is for 3 months with a possibility for extension depending on the needs of the Organization.

The Internship is UNPAID and full-time.

Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.

Responsibilities

Daily responsibilities will depend on the individual’s background; the intern’s assigned office as well as the internship period.

Under the Supervision of the Chief UNON/ICTS Data Centre Support, the intern will support:

  • Server Installation and setup.
  • Maintenance of server equipment in control rooms.
  • Maintenance of data center equipment in both hardware and software.
  • Day to day work and basic configuration and deployments of server
  • Document procedures
  • Applications installments and documentation process
  • Environmental configuration
  • Providing level 1 support for IMS servers and network team.
  • Handling network cabling and fiber optics
  • Monitoring the environment
  • Moving and Handling servers.
  • Communication with site supervisors clearly on any issues.

Competencies

Core Competencies: Communication: -Speaks and writes clearly and effectively

  • Listens to others, correctly interprets messages from others and responds appropriately
  • Asks questions to clarify, and exhibits interest in having two-way communication
  • Tailors language, tone, style and format to match the audience
  • Demonstrates openness in sharing information and keeping people informed
  • Teamwork: -Works collaboratively with colleagues to achieve organizational goals
  • Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others
  • Places team agenda before personal agenda
  • Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
  • Shares credit for team accomplishments and accepts joint responsibility for team shortcomings
  • Client Orientation: -Considers all those to whom services are provided to be ‘clients ‘ and seeks to see things from clients’ point of view
  • Establishes and maintains productive partnerships with clients by gaining their trust and respect
  • Identifies clients’ needs and matches them to appropriate solutions
  • Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems
  • Keeps clients informed of progress or setbacks in projects
  • Meets timeline for delivery of products or services to client

Education

Applicants must at the time of application meet one of the following requirements: a. Be enrolled in a graduate school programme (second university degree or equivalent, or higher);

b. Be enrolled in the final academic year of a first university degree program (minimum Bachelor’s level or equivalent);

c. Have graduated with a university degree and, if selected, must commence the internship within a one-year period of graduation.

Be computer literate in standard software applications.

Have demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter;

Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

Preferred area of study: undergraduate degree in Information technology or related area is desired.

Work Experience

Applicants are not required to have professional work experience for participation in the programme.

Languages

English and French are the working languages of the United Nations Secretariat. For this internship, fluency in oral and written English is required. Knowledge of another UN Language is desirable.

Assessment

Potential candidates will be contacted by hiring manager directly for further consideration.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on ‘The Application Process’ and the Instructional Manual for the Applicants, which can be accessed by clicking on ‘Manuals’ hyper-link on the upper right side of the inspira account-holder homepage.

The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations. Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the application.

How to Apply

Submit your CV and Application online : Click Here

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