United Nations Jobs in Somalia-Human Resources Officer


Department/ Office: United Nations Support Office for AMISOM
Duty Station: MOGADISHU
Posting Period: 30 September 2015-15 October 2015
Job Opening number: 15-HRE-UNSOA-49151-F-MOGADISHU (M)

United Nations Core Values: Integrity, Professionalism, Respect for Diversity

Org. Setting and Reporting

This position is located in the United Nations Support Office for AMISOM (UNSOA), based in Mogadishu. Within the limits of delegated authorities, the Human Resources Officer (HRO) reports to UNSOA, Chief Human Resources Officer (CHRO) and is responsible for leading a team of HR Professionals in providing advice to the CHRO and Staff at large on a whole range of Human Resources issues in the mission.


Within limits of delegated authority, the Human Resources Officer will be responsible for the following duties:

Develops and implements new human resources policies, practices and procedures to meet the evolving needs of the Organization; Monitors and ensures the implementation of human resources policies, practices and procedures; Keeps abreast of developments in various areas of human resources; Prepares reports and participates and/or leads special human resources project; May plan, organize, manage and supervise the work of the Unit/Section assigned.
Projects and monitors vacant posts of assigned level/group, Secretariat or mission-wide and ensures adherence to policies and procedures in filling these posts; Recommends guidelines on promotion and placement of staff; Oversees preparation of vacancy announcements, reviews applications and provides short-lists to substantive offices; Arranges and conducts interviews for selection of candidates; Reviews recommendation on the selection of candidate by client offices; Serves as ex-officio in or secretary to appointment and promotion bodies, examinations boards, and prepares and presents cases to these bodies; Prepares job offers for successful candidates; Participates in task forces and working groups identifying issues/problems, formulating policies and guidelines, and establishing new procedures; Represents the Organization with full delegation of authority in discussions with senior government officials on recruitment and other human resources matters; Plans, organizes, develops, coordinates and administers the National Competitive Examinations, YPP Examinations, Language professionals examinations and other programmes and tests related to recruitment of professional, general service and other categories of staff for the mission.

Advises Chief Human Resources Officers on the development, modification and implementation of United Nations policies and practices on entitlements; Reviews and recommends level of remuneration for consultants; Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulations and rules; Represents the office in joint bodies and working groups relating to salaries and other conditions of service.

Identifies and analyzes staff development and career support needs and designs programmes to meet identified needs; Prepares monitoring reports on staff development and career support programmes; Analyzes staff development and career support plans to ensure that they are consistent with the overall organizations goals, policies on staff development and career support, and the respective mandates; Evaluates effectiveness and impact of staff development and career support programmes and recommends ways to enhance effectiveness and impact; Provides advice on mobility and career development to staff at all levels in all categories; Provides performance management advice to staff and management. Assists supervisors and staff with understanding and using the performance appraisal system (PAS); Assesses training needs, identifies, designs and delivers training programmes to staff at all levels throughout the Organization; Formulates examination policies, and develops and prepares examination questions and papers.

Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements; Monitors staff welfare and identifies/proposes appropriate programmes and remedial action; Monitors, advises and acts on disciplinary matters in accordance with established policies and procedures. Mediates conflict, grievance and harassment cases; Supervises and monitors the work of the junior human resources officers in undertaking the full range of human resource management activities; Represents the management in classification appeal cases; Conducts and coordinates salary surveys assessing the labour market at Headquarters and in the field and establishes salaries and related allowances of locally-recruited staff; Prepares classification analysis of jobs in Professional and General Service and related categories; Provides guidance to programme managers on the application of classification policies and procedures and by undertaking whole office review; Coordinates duty station classification and subsistence allowance surveys; Conducts research in preparing policy papers, position papers and briefing notes on issues related to examinations and tests.


• PROFESSIONALISM: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting. Ability to identify issues, formulate opinions, make conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

• PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

• CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

• MANAGING PERFORMANCE: Delegates the appropriate responsibility, accountability and decision-making authority; Makes sure that roles, responsibilities and reporting lines are clear to each staff member; Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; Monitors progress against milestones and deadlines; Regularly discusses performance and provides feedback and coaching to staff; Encourages risk-taking and supports creativity and initiative; Actively supports the development and career aspirations of staff; Appraises performance fairly


Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences, education or related field. A first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

A minimum of seven years of progressively responsible experience in human resources management, administration or related area. Experience in the areas of Human Resources planning, performance management, quality assurance and developing communication strategies required. Knowledge and experience in supporting hiring managers with staff selection process required.


English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required. Knowledge of a second official United Nations language is an advantage.

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