Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. In such cases, please resubmit the application, if necessary. If the problem persists, please seek technical assistance through the Inspira ‘Need Help?’ link.
Organizational Setting and Reporting
The United Nations Office at Nairobi (UNON) is the UN Headquarters in Africa and the representative office of the Secretary-General. It supports programme implementation of the UN Environment Programme (UNEP) and the UN Human Settlements Programme (UN HABITAT) globally, as well as other UN offices in Kenya, by providing administrative, conference and information technology services. (www.unon.org). This post is located in the Talent Management Centre (TMC), Human Resources Management Service (HRMS), Division of Administrative Services, UNON. Under the direct supervision of the Deputy Chief, TMC/HRMS, the incumbent is expected to perform a range of duties covering Enterprise Resource Planning (ERP) Systems mainstreaming/learning coordination, administration & logistical support for centrally coordinated programs, including Management Development Programme (MDP), performance management support, career support, Learning Management System (LMS) and other special projects.Within delegated authority and, with guidance from the Deputy Chief, Talent Management Centre, the Senior Staff Development Assistant will be responsible for a variety of duties as detailed below
1. Provide support towards the organization, administration, and evaluation of the new UN ERP system (Umoja) training programmes including coordination and IT -access support to users, Local Process Experts (LPEs), Local Process Expert Trainers (LPETs) and trainersÍ¾
2. Provide lead support in the organization and conduct of Centrally-coordinated training courses and workshops including Management Development Program (MDP) and medical-related trainings;
3. Assist in planning, organizing and maintaining training and development calendar for centrally coordinated programs;
4. Extract, customize, and analyze reports from various ERP, People Soft and Oracle based HR systems/tools – Umoja, HR Insight and Inspira – in relation to trainings and performance management compliances to help the Deputy Chief make decisions;
5. Create, clone and administer classes in Inspira including managing and enrolling of learners, providing certificates and managing of class rosters;
6. Compile and make available to staff, training manuals, multimedia visual aids, and other educational materials related to staff career support and development mattersÍ¾
7. Assist the Talent Development Officer to provide advice and guidance to staff on a range of issues related to staff development including career support, performance management, flexible work arrangements, training and mobility.
8. Assist in the development of career development programs at the Career Resource Facility including providing up to date information on services and resources available, providing support to staff with access and use of resources and organizing/running (where appropriate) workshops for staff .
1.Assist the Talent Development Officer in partnering with Universities to provide online self-paced training programs for staff;
2.Provide guidance/training to less experienced staff of the Talent Management Centre;
3.Assist in the design and delivery of special projects in Talent Management Centre including outreach activities;
4.Participate in the Talent Management Centre reorganization and integration of Recruitment and Training units of HRMS.
- Professionalism – Knowledge of human resources policies, procedures and practices and ability to interpret and apply then in an organizational setting; demonstrates use of initiative and make appropriate linkages in work requirements and anticipates next steps; show pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations.
- Planning and Organizing – Develop clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjust priorities as required; foresee risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; use time efficiently.
- Client Orientation – Consider all those to whom services are provided to be ‘clients’ and seeks to see things from clients’ point of view; establish and maintain productive partnerships with clients by gaining their trust and respect; identify clients’needs and matches them to appropriate solutions; monitor ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems.
High school diploma or equivalent. Candidates must have passed the United Nations Administrative Support Assessment Test (ASAT) or the Global General Service Test GGST) at Headquarters or at Offices Away from Headquarters (OAHs). Knowledge of policies and regulations of the United Nations pertaining to administration, human resources, and staff development is an asset. Knowledge of ERP systems (Umoja), Oracle based learning management system (INSPIRA) and People Soft HR reporting tool (HR Insight) is highly desirable.
Ten years of progressively responsible experience in the area of administration, human resources or related field is required. Experience in learning management is highly desirable.
Fluency in oral and written English is required. Knowledge of French is highly desirable. Knowledge of another official United Nations language is an advantage.
Evaluation of qualified candidates for this position may include a substantive assessment which may be followed by a competency-based interview.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity, including but not limited to, respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to, whether they have committed or are alleged to have committed criminal offences or violations of international human rights law and international humanitarian law.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the At-a-Glance on ‘The Application Process’ and the Instructional Manual for the Applicants, which can be accessed by clicking on ‘Manuals’ hyper-link on the upper right side of the inspira account-holder homepage.
The screening and evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.
Applicants must provide complete and accurate information pertaining to their personal profile and qualifications, including but not limited to, their education, work experience, and language skills, according to the instructions provided on inspira. Applicants will be disqualified from consideration if they do not demonstrate in their application that they meet the evaluation criteria of the job opening and the applicable internal legislations of the United Nations.
Applicants are solely responsible for providing complete and accurate information at the time of application: no amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to a reference-checking process to verify the information provided in the
How to Apply
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